Frequently Asked Questions
Everything you need to know about your K-SWISS experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited and overnight shipping options are available at checkout for faster delivery.
What is your return policy for performance footwear?
We offer a 30-day return policy for all products purchased on our website. Items must be in their original, unworn condition with all tags and packaging intact.
Do K-SWISS tennis shoes come with a warranty?
Yes, specific performance models like the Ultrashot series come with a 6-month outsole durability guarantee. Please check the product description for eligibility.
How do I find the right size for my foot?
Most K-SWISS shoes run true to size. We recommend consulting our comprehensive Size Guide located on each product page to compare measurements for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Klarna for interest-free installment payments.
Can I track my shipment once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.